Support
A little help for your next creative moment.
Quick answers
My video did not generate. What can I try?
Check your connection and whether the app shows an error or a pending request. Avoid repeatedly submitting the same request while it is still processing. If the issue persists, note the template, time, and error message for support.
How can I improve my photo?
Use a sharp, well-lit photo with an unobstructed face. For full-body templates, include the whole person. Avoid heavy filters and only upload photos you have permission to use.
How do I manage an Apple subscription?
On your iPhone, open Settings, tap your name, then Subscriptions. Select Trendz if it appears to review or manage your subscription. Deleting the app does not cancel a subscription.
How do I request a refund for an Apple purchase?
Visit Apple’s Report a Problem website and sign in with the Apple account used for the purchase. Apple reviews refund requests according to its policies and applicable law.
Purchases through Apple
For billing and refund requests, visit Apple’s Report a Problem website. Never share your password or full payment details.
Privacy and deletion
For information about personal data, see Privacy. For account or content removal, see Data Deletion.